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| The company offers Training & Placement services for different individuals at various levels in line with industry specific requirements. With expertise in diverse areas, SynchroServe is an organization that provides quality solutions in instruction, assessment and real time performance support for diverse industries like BPOs, Retail, Airline & Hospitality, Financial Services and Insurance, with an objective to develop individuals for self directed growth and long term career options. |
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| Our delivery process involves Five Major Steps - 1. Sourcing of candidates, 2. Assessing, 3. Training, 4. Certification, 5. Placement. Assessments are done at regular intervals during the training and individual specific inputs are provided in order to improve their employable skills. A robust and rigorous Training & Performance Review mechanism accelerates learning paths and develops excellence in individuals, thus making them a 'right-fit' for the industry. We understand the industry and our customers' requirement and aim at providing services and solutions that meet and exceed customer expectations, enabling them to focus on their core operations.
We aim at building a continuous and steady chain for industries by supplying a ready resource pool 'just in time'. To take it a step further, we enhance an individual's employability through training programmes to Train-the -Trainer and for Middle / Senior Management Levels. Making their climb up the ladder of success a more fulfilling one. With a strong focus on research and innovation, SynchroServe is committed towards accelerating learning paths and developing excellence in individuals. |
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| THE SYNCHROSERVE EDGE |
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| Our custom-built Centers of Training Excellence impart training based on a revolutionary new methodology of decoding desired attributes/professionalism. Foundational Level: provides a holistic development that empowers individuals and propels them towards self-excellence. At the Next Level we build basic skills for specific industry verticals, be it ITES (BPO) Industry, Finance & Accounting, Banking, Insurance, Manufacturing, Airlines, Healthcare etc. And, at the Third Level , we take it a step further and provide specialization in any specific area of operation. A strong partnership with our clients ensures that we give quality results that are repetitive and scalable. |
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Process specific skills
(eg., A/C Payables, A/C Receivables Collections etc.,) |
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Banking, Finance, Insurance, Retail, Hospitality,
Manufacturing and BPO/ITES
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Communicative Skills, Customer Service, Professional Conduct,
Cross Cultural Sensitization, Teamwork, etc., |
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| We offer customized services for training |
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Entry Level |
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Pre Hires & Hiring Assessments |
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New Hires/Recruits |
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On-the-job Training |
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Train - The - Trainer Level |
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New Trainers |
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Existing Trainers |
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Master Trainers |
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Middle and Senior Level |
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Manager Training |
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Leadership Training |
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Experiential Training |
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| COMPANY |
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SynchroServe Global Solutions Pvt. Ltd. founded in 2008, is a company promoted by three entrepreneurs who have together, 70 years of invaluable experience in the services industry. A deep understanding of the service industry and the market scenario enables them to synchronize reality with customer expectation.With subject matter expertise in the field of assessment, training, real time performance support, content design & business development , the organization is poised to take the service industry by storm across the BPO, ITES, Retail, Airline, Hospitality, Finance, Insurance & IT space. |
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| DIFFERENTIATOR |
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SynchroServe operates with the objective to develop individuals towards selfdirected growth and long-term careers. The company strongly believes in utilizing the extensive experience & knowledge base of its management team and instructional staff in working with organizations to implement customized solutions that enhance hiring, selection and retention, improve recruiting produsctivity, realize stronger on-the-job performance and build team effectiveness. |
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| TESTIMONIALS |
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The first 50 people had this to say of the SynchroServe Training, "SynchroServe has enabled us to attain a lifetime skill. It is only through this training that we were able to sail through our interviews and get our Dream Job in the biggest and reputed ITES company".
Would like to thank my trainer and this training, they have taught me 'what to say, when to say and how to say'. Ever since I joined this training, my trainer has actually given me the opportunity to speak in front of the team.
- Agent from Premier Banking Firm
Earlier I was very scared to speak to our onshore clients, after attending this training I am very confident. It also helped me to understand the clients' accent and importance of empathizing with customers. Also learnt the ability to say no.
- Agent from Premier Banking Firm
Had loads of fun in the sessions, examples relevant to our job were used, the handouts and video clips used for training were very useful. Excellent training
- Trainee from a Business Etiquette Workshop
It was an awesome interactive and open session which helped me unlearn my negative points and learn the positives
- Trainee from Business Etiquette Workshop
The course on Effective Business Writing was very useful. The Trainer's experience & the information shared is valuable - Team Manager
The training is intense, and yet so much fun! We get where we need to get almost without realizing! - Retail batch trainee
The use of Telugu words and local pronunciation, and their relative usage to English has made us aware of where and how and why we go wrong ,helps us tremendously to become mindful, and make fewer and fewer mistakes as days go by.- Retail batch trainee
There is a noticeable improvement in the trainees in just two weeks and it's nice to see that they are more conscious of the way they speak on the floor.
- Training Manager
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Pre Hire Training |
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Hiring Assessments |
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BPO/Non-BPO Training |
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Finance / Non-Finance Training |
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New Hires/Recruits Training |
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On-the-job Agent Training |
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Train the Trainer |
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Train the Master Trainer |
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Manager Training |
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Leadership and Behavioral Training |
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